Wonderful.
Not only is our new bathroom beautiful but the employees were great. Gus was the best to have in your house, always on time, always nice, and informative. Bonnie was fantastic to call when needed about scheduling or item reference. Paula was always so nice on the phone. Always could expect an answer or call back. We are looking forward to re-make of our Kitchen soon.
Friendly, Efficient, Fast, Exceptional
Every appointment, from the first sales call to the installation was timely, the lead installer even showed up a few minutes early. The sales person (Dan) was knowledgeable and very helpful, but there seemed to be a small communication breakdown between the sales person and the people given the task of ordering, delivering and installing the purchased items. That being said, the office staff (Paula and Bonnie and the installers) went to the extreme to make sure that we were taken care of as we had expected and the installers were grace filled in making sure that everything was installed to our liking. The demolition was carried out very cleanly and there was very minimal damage to items (wall, woodwork and flooring) that was to remain in place - I was very pleased. Steve, the lead installer, was the one that performed the demolition and the lion's share of the installation with two subcontractors (a plumber and an electrician with helper) assisted. With any construction job there is a "punch list" of things that need to be corrected, nothing serious has cropped up at this point and I don't foresee anything. At this point, I would highly recommend them to my family and friends.
Customer service
I appreciated that I was not pushed into buying more than I needed or wanted. All my questions were answered and great time was taken not to track dirt onto my carpet during installation.
$1,000 Off Bathroom Remodeling Projects
For a Limited Time, Save $1000 on Bathroom Remodels and Get 0% Financing for 12 months!
National Association of Home Builders member
Top 10 in customer satisfaction 2014 & 2015
Wichita Falls Luxury Bath of Texoma
- 4107 McNiel Ave,, Wichita Falls, TX 76308
- Open Mon - Fri: 8 am - 5 pm
- (940) 226-3038
